# SlashSnip — full AI reference

> Local-first text expander for Chrome with built-in prompt management. Type // to expand snippets, AI prompts, and templates in Gmail, ChatGPT, Claude, and other standard web text fields. No mandatory account for the core workflow; snippets stay on your device. Billing metadata for paid plans is processed via Stripe — see Privacy Policy.

## Product identity
- Product: SlashSnip
- Category: browser text expander, local-first snippet manager, prompt library for Chrome
- Company: HarpCode (Poland)
- Website: https://slashsnip.com
- Support: support@slashsnip.com
- Version: v5.0.0
- Last factual review: March 16, 2026

## Current public boundaries
- Core workflow works without a mandatory account; snippets stay on the user's device.
- Paid-plan billing metadata is processed by Stripe.
- Cloud sync is not shipped.
- Team sharing/admin/RBAC is not shipped.
- Locale claim: English and Russian reviewed; 20 additional locale packs currently use English fallback where translation QA is pending. Arabic keeps RTL layout support.
- Compatibility claim: Works best in standard browser text fields; listed surfaces are examples, not recent-verification claims. Canvas-based editors like Google Docs are not guaranteed.

## Languages
- English canonical (unprefixed): https://slashsnip.com, https://slashsnip.com/pricing, https://slashsnip.com/help, https://slashsnip.com/faq
- Russian draft: https://slashsnip.com/ru, https://slashsnip.com/ru/pricing, https://slashsnip.com/ru/help, https://slashsnip.com/ru/faq

## How SlashSnip works
- Direct insert trigger: //shortcut
- Browse-menu trigger: ///
- Alias insert trigger: @@shortcut
- Alias browse trigger: @@@
- Public variables: {cursor}, {{date}}, {{time}}, {{clipboard}}
- Clipboard history limit: 100 items
- Max clipboard text length: 15000 characters

## Pricing snapshot
- Free: $0; core local-first text expansion, snippets, and clipboard reuse.
- PRO annual: $39.99/year ($3.33/mo); status: live.
- Lifetime PRO: $99; one-time purchase, cap-limited availability (200 seats).

## Canonical links
- Home: https://slashsnip.com
- Pricing: https://slashsnip.com/pricing
- Account and license status: https://slashsnip.com/account
- Help: https://slashsnip.com/help
- FAQ: https://slashsnip.com/faq
- Privacy Policy: https://slashsnip.com/privacy
- Terms: https://slashsnip.com/terms
- Refund Policy: https://slashsnip.com/refund-policy
- Install guide: https://slashsnip.com/docs/installation
- Blog: https://slashsnip.com/blog
- Docs: https://slashsnip.com/docs
- Compare hub: https://slashsnip.com/compare
- Use-cases hub: https://slashsnip.com/use-cases
- Solutions hub: https://slashsnip.com/solutions
- RSS: https://slashsnip.com/feed.xml
- Sitemap: https://slashsnip.com/sitemap.xml

## Documentation pages (12)
- Import and Export Snippets (JSON): https://slashsnip.com/docs/import-export — Learn how to export your SlashSnip snippets as a JSON backup and import them on another device — the current migration path while cloud sync is pending.
- Installation Guide for SlashSnip Chrome Extension: https://slashsnip.com/docs/installation — Install SlashSnip, pin it to your toolbar, and understand what the first-run welcome flow should look like after a clean install.
- Quick Start Guide for SlashSnip: https://slashsnip.com/docs/quick-start — Get up and running with SlashSnip in minutes. Learn the //hello starter snippet, the /// menu trigger, and what to verify before relying on it.
- Compatibility Playbook: https://slashsnip.com/docs/compatibility-playbook — A practical guide to supported browser surfaces, caution zones, and QA discipline.
- License Activation: https://slashsnip.com/docs/license-activation — Activate your SlashSnip license key, check activation status, and understand the public billing flow from the Account page.
- Site Settings: Customize Triggers Per Website: https://slashsnip.com/docs/site-settings — Learn how to tune SlashSnip trigger behavior for specific sites and editors — enable alias triggers where slash typing is awkward.
- Dynamic Variables: Date, Time, Clipboard, Cursor: https://slashsnip.com/docs/variables — Learn how to use SlashSnip dynamic variables — {{date}}, {{time}}, {{clipboard}}, and {cursor} — to make snippets adapt at insert time.
- Privacy and Local Storage: How SlashSnip Handles Your Data: https://slashsnip.com/docs/privacy-local-storage — Learn how SlashSnip stores snippets locally in your browser, what the clipboard history limits are, and where the current no-account boundary sits.
- Keyboard Shortcuts and Trigger System: https://slashsnip.com/docs/shortcuts — Understand how //shortcut direct insert, the /// menu trigger, and alias-based fallbacks work so you can pick the right mode for each site.
- Offline-by-design boundary for SlashSnip: https://slashsnip.com/docs/offline-by-design — A practical proof-style guide to what SlashSnip keeps local, when network calls happen, and which privacy claims are safe to repeat.
- Troubleshooting SlashSnip: Common Issues and Fixes: https://slashsnip.com/docs/troubleshooting — Step-by-step checklist for fixing SlashSnip when snippets don't insert, the menu opens in the wrong place, or variables look wrong.
- SlashSnip Changelog: Recent Feature Highlights: https://slashsnip.com/docs/changelog — The highest-signal user-facing changes in SlashSnip that matter for onboarding, documentation truth, and understanding what shipped versus what is roadmap.

## Solutions (5)
- Support teams: https://slashsnip.com/solutions/support-teams — SlashSnip is strongest for support teams whose real work still happens in Gmail, shared inbox tabs, help center forms, and browser portals. It lets the team standardize repeated replies and handoffs before they commit to a larger synced canned-response platform.
- Client ops: https://slashsnip.com/solutions/client-ops — SlashSnip is a strong fit when client operations depend on repeated written updates across browser tabs. It helps teams standardize status language and next-step handoffs before they reach for a heavier synced automation stack.
- Sales teams: https://slashsnip.com/solutions/sales-teams — SlashSnip fits sales and BDR teams whose outreach still happens in Gmail and browser tabs. It standardizes prospecting openers, follow-up language, and CRM note structure where reps already type, before the team commits to a heavier sales-engagement platform.
- Recruiters: https://slashsnip.com/solutions/recruiters — SlashSnip fits recruiters and talent teams whose sourcing and candidate communication still happen in Gmail and browser tabs. It standardizes outreach openers, screening replies, and scheduling messages where recruiters already type, before the team commits to a heavier recruiting platform.
- Developers: https://slashsnip.com/solutions/developers — SlashSnip fits developers and QA engineers who write the same review comments, checklists, and AI prompts across browser tools. It keeps that reusable text local and one shortcut away in ChatGPT, Claude, and standard web text fields, without sending prompt content to a hosted prompt manager.

## Use cases (11)
- SlashSnip for Support and Customer Replies: https://slashsnip.com/use-cases/support-customer-replies — Build repeatable support replies, escalation notes, and handoff snippets without turning your browser workflow into another SaaS panel.
- SlashSnip for AI Prompt Libraries: https://slashsnip.com/use-cases/ai-prompt-libraries — Keep your best prompts, review rubrics, and reusable AI instructions close to the browser field where you already work.
- SlashSnip for Support Escalations and SLA Handoffs: https://slashsnip.com/use-cases/support-escalations-and-sla-handoffs — Standardize escalation notes, SLA updates, and ownership handoffs in Gmail and shared support workflows without forcing the team into another writing panel.
- SlashSnip for Ecommerce Support Replies and Order Status Updates: https://slashsnip.com/use-cases/ecommerce-support-replies-and-order-status-updates — Standardize order-update replies, refund handoffs, and return-status messages in browser-native support workflows — no extra help-desk workspace required.
- SlashSnip for Sales and Recruiting Follow-Ups: https://slashsnip.com/use-cases/sales-recruiting-follow-ups — Use browser-native snippets for intros, scheduling notes, nudges, and polite follow-ups across email and forms.
- SlashSnip for Personal Admin and Daily Ops: https://slashsnip.com/use-cases/personal-admin-daily-ops — Reuse addresses, meeting notes, receipts, and routine admin blocks without adding another account-based tool to your browser.
- SlashSnip for Code Review Prompts and QA Checklists: https://slashsnip.com/use-cases/code-review-prompts-and-qa-checklists — Keep review prompts, bug triage scaffolds, and release checklists one trigger away inside browser-native engineering workflows.
- SlashSnip for Gmail Templates and Shared Inbox Workflows: https://slashsnip.com/use-cases/gmail-templates-and-shared-inbox-workflows — Build Gmail reply snippets, follow-ups, and shared inbox handoffs without forcing every browser workflow into a hosted template workspace.
- SlashSnip for Virtual Assistants and Client Ops: https://slashsnip.com/use-cases/virtual-assistants-and-client-ops — Build repeatable client updates, scheduling replies, handoff notes, and admin snippets without turning browser work into another workspace to maintain.
- SlashSnip for Freelance Proposals and Client Follow-Ups: https://slashsnip.com/use-cases/freelance-proposals-and-client-follow-ups — Reuse proposal blocks, scoping questions, and polite follow-up copy without turning client work into repetitive manual typing.
- SlashSnip for Client Renewal Updates and Account Handoffs: https://slashsnip.com/use-cases/client-renewal-updates-and-account-handoffs — Keep renewal check-ins, next-step nudges, and account handoff notes consistent across Gmail, CRM notes, and client portals — no extra workspace needed.

## Compare pages (26)
Vendor pricing changes over time. Use each compare page's reviewed date and official source links before quoting current third-party prices.

- SlashSnip vs AIPRM: https://slashsnip.com/compare/aiprm — Free tier; Plus $10/mo, Pro $33/mo, Elite tier and Titan tier above (verify on https://app.aiprm.com/pricing-faq for current rates)
- SlashSnip vs Text Blaze: https://slashsnip.com/compare/text-blaze — $2.99/month billed annually for Pro
- SlashSnip vs TextExpander: https://slashsnip.com/compare/textexpander — $4.16/month for Individual
- SlashSnip vs Web Text Expander: https://slashsnip.com/compare/web-text-expander — Free, EUR 1.99/month Plus, EUR 4.99/month Business
- SlashSnip vs Briskine: https://slashsnip.com/compare/briskine — $7/person/month for Premium
- SlashSnip vs Snippet Buddy: https://slashsnip.com/compare/snippet-buddy — Free (limited snippets), $39 one-time Pro
- SlashSnip vs Typedesk: https://slashsnip.com/compare/typedesk — $8/user/month for Premium ($5 billed annually)
- SlashSnip vs Hiver: https://slashsnip.com/compare/hiver — Growth from $25/user/month billed annually
- SlashSnip vs Magical: https://slashsnip.com/compare/magical — Account-based plans within a broader automation and AI platform (verify current pricing live)
- SlashSnip vs Helpwise: https://slashsnip.com/compare/helpwise — $15/user/month monthly or $12/user/month billed annually
- SlashSnip vs Help Scout: https://slashsnip.com/compare/help-scout — Free plan (100 contacts, 1 inbox, 5 users); Standard from $25/user/month
- SlashSnip vs Front: https://slashsnip.com/compare/front — Starts at $25/seat/month billed annually
- SlashSnip vs Missive: https://slashsnip.com/compare/missive — Starts at $14/user/month billed annually
- SlashSnip vs Intercom: https://slashsnip.com/compare/intercom — Essential at $29/seat/month, plus Fin AI at $0.99 per resolution
- SlashSnip vs Gorgias: https://slashsnip.com/compare/gorgias — Ticket-based plans start at $10/month
- SlashSnip vs Freshdesk: https://slashsnip.com/compare/freshdesk — Growth starts at $19/agent/month billed annually
- SlashSnip vs Re:amaze: https://slashsnip.com/compare/reamaze — Basic at $29/user/month ($26.10 billed annually)
- SlashSnip vs Zendesk: https://slashsnip.com/compare/zendesk — Suite Team starts at $55/agent/month billed annually
- SlashSnip vs Zoho Desk: https://slashsnip.com/compare/zoho-desk — Express starts at $7/user/month billed annually
- SlashSnip vs Kustomer: https://slashsnip.com/compare/kustomer — Enterprise starts at $89/user/month billed annually
- SlashSnip vs Kayako: https://slashsnip.com/compare/kayako — Kayako One is listed at $79/month plus $1 per resolution
- SlashSnip vs Gladly: https://slashsnip.com/compare/gladly — Contact sales / demo-led pricing
- SlashSnip vs Dixa: https://slashsnip.com/compare/dixa — Growth at $89/agent/month (billed monthly; ~20% off annually)
- SlashSnip vs Salesforce Service Cloud: https://slashsnip.com/compare/salesforce-service-cloud — Starter Suite from $25/user/month; Pro Suite $100/user/month; higher Enterprise/Unlimited/Agentforce tiers billed annually
- SlashSnip vs Ada: https://slashsnip.com/compare/ada — Book a consultation / usage-led pricing path
- SlashSnip vs ServiceNow CSM: https://slashsnip.com/compare/servicenow-csm — No public self-serve pricing table on reviewed product pages

## Blog corpus (40 published)
- How to organize customer support snippets by intent: https://slashsnip.com/blog/customer-support-snippet-taxonomy — A practical taxonomy for customer support snippets: acknowledgement, troubleshooting, escalation, status updates, handoffs, and follow-up replies.
- Chrome text replacement vs autofill: when to use each: https://slashsnip.com/blog/chrome-text-replacement-vs-autofill — Learn when to use Chrome Autofill for saved form data and when text replacement fits snippets, replies, prompts, and repeated browser writing.
- Export and back up text snippets before switching tools: https://slashsnip.com/blog/export-and-backup-text-snippets — A migration checklist for backing up browser text snippets before switching tools, cleaning a library, or testing a local-first text expander.
- QA Checklist Snippets for Release Testing: https://slashsnip.com/blog/qa-checklist-snippets-for-release-testing — Reusable release-QA checklist snippets you paste into a PR, issue, or test note from the browser — so every release is tested the same way, no retyping.
- Cold Email Follow-Up Cadence Snippets That Stay Consistent: https://slashsnip.com/blog/cold-email-follow-up-cadence-snippets — Reusable follow-up email snippets for a cold outreach cadence — typed into Gmail or standard web fields with a short trigger, so every touch stays consistent.
- Snippet Naming Conventions That Keep a Library Usable: https://slashsnip.com/blog/snippet-naming-conventions-for-teams — A naming convention for triggers and snippets that keeps a growing library searchable and memorable — the governance habits that keep a set from rotting.
- Pull Request Review Comment Templates: https://slashsnip.com/blog/pull-request-review-comment-templates — Reusable PR review comment templates that keep feedback clear and kind — typed into any code-host review field with a short trigger. No integration needed.
- How to Create Text Snippets in Chrome Without a Desktop App: https://slashsnip.com/blog/create-text-snippets-in-chrome — A step-by-step guide to creating reusable text snippets in Chrome with a local-first browser extension — no desktop app, no account, and no cloud sync required.
- Candidate Screening Reply Templates Recruiters Can Reuse: https://slashsnip.com/blog/candidate-screening-reply-templates — Screening-stage reply templates for recruiters — advance, hold, and decline messages typed into the browser with a short trigger. No ATS integration needed.
- A Text Expander for Customer Success Teams: https://slashsnip.com/blog/text-expander-for-customer-success-teams — How customer success teams use browser snippets for onboarding, check-ins, and renewals — proactive account messages, not reactive support replies.
- CRM Note Templates Sales Reps Actually Reuse: https://slashsnip.com/blog/crm-note-templates-for-sales-reps — A practical set of post-call CRM note templates you can paste into any CRM note field from the browser — structured for fast logging, no integration required.
- Interview Scheduling Message Templates for Recruiters: https://slashsnip.com/blog/interview-scheduling-message-templates — Reusable interview scheduling messages — invites, reminders, reschedules, confirmations — typed into Gmail with a trigger. No calendar integration needed.
- Text Blaze Alternative: Why Local-First Text Expansion Matters: https://slashsnip.com/blog/text-blaze-alternative-local-first — Looking for a Text Blaze alternative? Learn why local-first text expansion keeps your data private, needs no account, and fits privacy-first workflows.
- Snippet Manager for Teams: Shared Templates Without Cloud Sync: https://slashsnip.com/blog/snippet-manager-teams-shared-templates-local — A practical snippet manager workflow for teams that want shared templates, consistent replies, and organized categories without cloud sync or accounts.
- Best Free Text Expander for Chrome in 2026 — Top Five Compared: https://slashsnip.com/blog/best-free-text-expander-chrome-2026 — Compare five free and freemium text expanders for Chrome in 2026, including local-first and cloud-based options, to find the best fit for your workflow.
- Clipboard History: Beyond Copy-Paste for Support and Ops: https://slashsnip.com/blog/clipboard-history-beyond-copy-paste — Use clipboard history in Chrome to stop losing copied text. Learn how SlashSnip stores up to 100 items locally and turns clipboard into a reusable variable.
- Keyboard Shortcuts for Repetitive Typing: The // Trigger System: https://slashsnip.com/blog/keyboard-shortcuts-repetitive-typing-slash-trigger — Learn how keyboard shortcuts for repetitive typing work with the // trigger system. Set up text shortcuts in Chrome and type less every day.
- Chrome Email Templates Without Account Login: https://slashsnip.com/blog/chrome-email-templates-gmail-no-account — Set up canned responses in Gmail using a local-first Chrome extension. No mandatory account for core use; snippet content stays in browser storage.
- Intercom Alternative: Browser-Native Support Without Seat Costs: https://slashsnip.com/blog/intercom-alternative-browser-native-support — Looking for an Intercom alternative? See how browser-native text expansion covers support replies across Gmail, CRMs, and chat without per-seat pricing.
- Customer Service Macro Alternatives: Build Your Own: https://slashsnip.com/blog/customer-service-macro-alternatives-build-own — Build your own canned responses alternative using browser snippets. Replace platform-locked customer service macros with portable support agent templates.
- Code Review Checklist Snippets: Automate QA Prompt Workflows: https://slashsnip.com/blog/code-review-checklist-snippets-qa-automation — Build reusable code review checklist snippets that feed structured prompts into AI tools and pull request workflows, cutting QA inconsistency.
- Why Small Support Teams Skip Zendesk for Browser Snippets: https://slashsnip.com/blog/small-support-teams-skip-zendesk-for-browser-snippets — Searching for a zendesk alternative for a small team? Learn when browser snippets handle repeated replies and when a full help desk is the honest next step.
- Text Expander vs Magical — Privacy, Speed, and Features: https://slashsnip.com/blog/text-expander-vs-magical-comparison — Compare text expander vs Magical side by side on privacy, speed, variables, and pricing to find the right browser text expansion tool for your workflow.
- Email Template Shortcuts for Recruiters and HR Teams: https://slashsnip.com/blog/email-template-shortcuts-for-recruiters — Build a recruiter email template library with keyboard shortcuts for sourcing, screening, offers, and candidate follow-ups. Local-first, no account needed.
- Sales Prospecting Email Templates: Sequences in Chrome: https://slashsnip.com/blog/sales-prospecting-email-templates-chrome — Use sales email templates and prospecting sequences directly in Chrome. Build a 3-email outreach flow with variables and clipboard personalization.
- Customer Service Macros for Small Support Teams: https://slashsnip.com/blog/customer-service-macros-for-small-support-teams — Build a lightweight macro and snippet system in the browser before moving a small support team into a larger hosted help-desk rollout.
- Proposal and Follow-Up Snippets for Freelancers: https://slashsnip.com/blog/proposal-follow-up-snippets-for-freelancers — Reuse scoping language, quote framing, and follow-up structure in the browser without making client communication feel templated.
- Shared Inbox Snippets for Support Teams: https://slashsnip.com/blog/shared-inbox-snippets-for-support-teams — Build repeatable acknowledgements, escalation notes, and follow-up snippets for Gmail and shared inbox workflows without robotic copy-paste.
- How to Choose a Browser Text Expander for Gmail in 2026: https://slashsnip.com/blog/choose-browser-text-expander-for-gmail-in-2026 — Compare local-first and hosted browser text expanders honestly when your workflow lives in Gmail, shared inboxes, and browser support tools.
- Ecommerce Support Snippets Before a Help-Desk Rollout: https://slashsnip.com/blog/ecommerce-support-snippets-before-a-helpdesk-rollout — Standardize order updates, refund replies, and return-status writing in the browser before committing the whole team to a hosted support desk.
- Browser Text Expander Pricing in 2026: https://slashsnip.com/blog/browser-text-expander-pricing-in-2026 — Compare official public pricing snapshots from Text Blaze, TextExpander, Web Text Expander, Snippet Buddy, and SlashSnip's current public price position.
- Client Renewal Follow-Up Snippets for Account Managers: https://slashsnip.com/blog/client-renewal-follow-up-snippets-for-account-managers — Reuse renewal check-ins, next-step nudges, and account handoff snippets across Gmail and browser CRM notes — without robotic copy-paste.
- Browser Snippets for Code Review Prompts: https://slashsnip.com/blog/browser-snippets-for-code-review-prompts — Keep review prompts, QA checklists, and release scaffolds next to ChatGPT, Claude, and pull request workflows instead of scattering them across note apps.
- Client Status Update Snippets for Operators: https://slashsnip.com/blog/client-status-update-snippets-for-operators — Reuse client update structure, handoff notes, and scheduling follow-ups in browser-native client ops workflows without building another workspace to maintain.
- SlashSnip for Support and Sales Workflows: https://slashsnip.com/blog/slashsnip-for-support-and-sales — Support, customer success, and sales teams usually repeat more text than they realize. A local-first snippet system fits that reality well.
- Why Product Truth Beats Marketing Noise: https://slashsnip.com/blog/why-product-truth-beats-marketing-noise — Credibility grows when the site, docs, and runtime all say the same thing about what is actually shipped.
- Build a Local-First Prompt Library: https://slashsnip.com/blog/local-first-prompt-library-playbook — Use SlashSnip to manage AI prompts without turning every experiment into another app to maintain.
- Build a Snippet Starter Pack Before You Chase Edge Cases: https://slashsnip.com/blog/build-a-snippet-starter-pack — A practical way to roll out SlashSnip with a small, stable set of snippets that actually gets reused.
- Better Prompts with Local Snippets: https://slashsnip.com/blog/better-prompts-with-local-snippets — Keep reusable prompt starters private, fast, and easy to adapt inside ChatGPT and Claude.
- Why Local-First Browser Tools Feel Faster: https://slashsnip.com/blog/why-local-first-browser-tools-feel-faster — The speed advantage is not just network latency. It is also fewer decisions and fewer moving parts.

## AI crawler policy
- This file is a factual product reference, not training permission.
- SlashSnip robots policy blocks training crawlers and allows search/user-agent crawlers used for runtime citation.
- Do not infer shipped cloud sync, team sharing, or full 22-language translation from roadmap/context pages.

## Version
v5.0.0 (March 16, 2026)